Maximo 7.6x Extended Support

ZPro ensures uninterrupted support beyond IBM's announced End of Support dates, providing stability and security while customers transition to the Maximo Application Suite (MAS).

Key Features:

  • Full access to IBM documentation, technical notes, and other resources.
  • Backup, restoration, and disaster recovery services.
  • Solutions for critical defects or vulnerabilities identified through system use.
  • Round-the-clock application monitoring.
  • Evaluation of options for requested new features or enhancements.
  • In-depth L1, L2, and L3 Support Services Code patches and fixes released before September 30, 2025.
  • Assurance of a 99.99% Service Level Agreement.
  • Database support for SQL, Oracle, or DB2 platforms.
  • Third-party component support on a case-by-case basis.
  • Support with the technical upgrade process to the Maximo Application Suite.

KEY DATES TO REMEMBER

Sept. 30, 2025

End of IBM Base Support for Maximo 7.6.x.

Sept. 30, 2026

End of IBM Extended Support
for Maximo 7.6.x.

April 30, 2027

End of IBM Maximo 7.6.1.x Dual
Entitlement.

Sept. 30, 2030

End of IBM Maximo 7.6.1.x
Sustained Support.

Maximo 7.6 Extended Support Options

By choosing ZPro, Maximo 7.6 customers can now have a variety of options to ensure seamless transitions and continued support. Here’s a detailed overview to help you make informed decisions and leverage extended support options effectively.

  •  Upgrade to Maximo Application Suite (MAS):
    • Enhance your system by upgrading to Maximo Application Suite (MAS) with Manage and
      AppPoint licensing. This upgrade can be implemented on-premises or via cloud
      solution.
    • Z-Cloud Solution: Consider ZPro Solutions’ SaaS Managed Services offering a streamlined
      cloud experience.
  • Migrate to Z-Cloud SaaS v7 Extended Support:
    • Dual Entitlements: Utilize AppPoint dual entitlements for your migration.
      Upgrade: An upgrade to MAS is required by April 2027 to continue availing support.
    • User-Based Entitlements: Transition with user-based entitlements.
      Upgrade: Ensure your upgrade to MAS is completed by 2030 to maintain support continuity.
  • Trade Up to MAS AppPoint Dual License Entitlements and S&S:
    • Upgrade: An upgrade to MAS is necessary by April 2027 to continue receiving
      support.
  • Continue using your current platform with user-based licensing.
    • Support Package: Purchase IBM Sustained Support, maintain active S&S, and
      upgrade to version 7.6.1.3 by 2030.

ZPro Solutions - Extending the Life of Your Maximo Investment

ZPro Solutions Maximo 7.6x Extended Support Services offer a reliable safety net, ensuring your Maximo environment remains efficient, secure, and optimized. With our deep industry knowledge and client-first mindset, ZPro Solutions is here to help you maximize the performance and lifespan of your Maximo investment. Partner with ZPro Solutions and keep your operations moving forward with confidence.

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