Advisory Services


Organizational Development

Business Process Improvement and Analysis

ZPro works with stakeholders, process owners, task owners, and other subject matter experts to capture and document current state, future state, core and cross-functional business activity within multiple process groups. Our team manages the change management process by gathering requirements and translating into detailed design specifications, implementation plans, and deployment schedules.

Workforce Strategy

The ZPro Solutions’ staff partners with clients to identify and optimize their talent strategies. We are able to assist clients in meeting their goals when we align workforce engagement and development with the organization’s initiatives.


The ZPro team works with the client’s initiative implementation team to create training program collateral including Knowledge Articles, Landing Pages, Presentations, Social Posts, Newsletter articles, etc. We partner with the client to offer formal training to effectively communicate and manage organizational changes.

Technical Writing

ZPro Solutions partners with clients to improve highly detailed scientific reports and proposals with in-depth editing and rewriting. Our team creates, formats and edits large, complex documents, and spreadsheets conforming to associated standards of quality for style. We write for the designated audience in Plain Language or Conversational Copy working toward optimal UX documentation. Our staff’s experience ranges from one-page articles and letters to 700-page documents and 100-300 page commercial/business books. The ZPro Solutions staff also works with clients to perform website audits and edits.

Government and Community Relations

Policy and Research

Our team conducts research, develops surveys and analyses; compiles and organizes data to assist clients in analyzing and proposing public policy changes that may affect the organizations initiatives.

We are able to partner with various populations and advocacy groups to expand the awareness of each Project’s mission and the potential effects on impacted communities.   ZPro works closely with client leadership to design and organize events, workshops and event-related resources and materials.