Comprehensive IT Support and Maximo Implementation.
ZPro delivers world-class support services through both onshore and offshore models, providing complete IT solutions aligned with industry standards and best EAM practices.
Maximo’s advanced analytics and IoT capabilities enhance operational availability and minimize risk. At ZPro, we implement tools that give you full control over high-value assets, optimizing performance, extending asset life, and reducing downtime and costs.
With flexible deployment models, you can manage all asset types, set up new assets seamlessly, and keep your EAM software updated automatically—ensuring maximum uptime, lower costs, and minimal risk.
Compliance and Best Practices
ZPro provides the ability to comply with regulations and best practices and understands how to implement best practices to support your ongoing needs:
- Industry Solutions
- 21 CFR Part 11 (Auditing and eSIG)
- Corrective and Preventive Action
- ISO Guidelines
- Reliability-Centered Maintenance
- Lean Manufacturing
- Validation support with Compliance Assistance Documentation
- Maintenance Improvement Programs
- Regulatory Compliance and Reporting
- Cloud Hosting in a FedRAMP environment
Infrastructure Support
We provide world-class comprehensive support services to our clients across the globe in both onshore and offshore models. We provide professional and complete solutions in line with industry-standard frameworks to manage your IT requirements. Working in tandem with the company’s information technology goals and evaluating infrastructure requirements, including hardware and software to enhance the company’s process efficiency resulting in optimum service delivery, is the main contribution of ZPro Solutions’ IT Infrastructure services. We combine extensive real-time domain knowledge supported by stringent quality control processes to deliver business technology solutions across various technological stacks.
We provide the following services:
- We offer integrated, policy-driven network security management to improve efficiency and cut costs.
- Firewall, Unified threat management
- Security event & compliance management
- IT consultancy to migrate services on cloud computing including MS Exchange, Communication Server, and Office 365.
- Cloud services offerings – Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS).
- Virtual Server & Storage, Online Backup, Disaster Recovery, Archival-as-a-Service, and Email-as-a-Service.
We take the responsibility for monitoring, managing and/or problem resolution remotely for selected IT systems and functions as listed.
- Onshore and offshore IT infrastructure management
- Desktop Support Management
- Server Support management
- Network Support Management
- DBA SERVICES – MSSQL, MySQL, Oracle, DB2
Monitoring and managing Data-Center operations. Data Center services complement the existing IT Services portfolio and are designed to provide end-to-end Data Center lifecycle management services to enterprise customers.
- Mail management
- Server management
- Application layer management
- Network management
- Back-up management
- Security management
Mobile Support
Our recommended mobile products are designed to integrate closely with your EAM solutions. Our consultants will work closely with you to select the technology which best suits your needs and budget. As well as the application selection, we can advise you on additional considerations such as the platform of choice, selection and support of devices, and device management.
For RFID/Barcode or legacy solutions – If you have a preferred mobile product, we can integrate that solution with Maximo for you, making the most of any existing technology investment you have made.
ZPro Support Offerings
The ZPro Solutions team can help identify the gaps in your business and functional processes. We specialize in Gap Analysis and Assessments to ensure that you are getting the return on your investment for both your Assets and Implementation.
ZPro Solutions is positioned to help troubleshoot your Maximo issues and get you back up and running more quickly. Our dedicated Support Team leverages our entire consulting team’s experience, which averages several decades of implementation experience across multiple industries and product versions. Technical Support is among our strengths; all clients’ needs would be satisfied by certified and experienced technical engineers.